Cookie Policy
1. What Are Cookies
Cookies are small text files stored on a user’s device by a web browser when visiting websites. They help remember preferences, enhance browsing, and ensure efficient website functionality. Our website uses cookies to improve user experience while complying with applicable UAE regulations and international data protection standards.
2. Types of Cookies
Our website uses several types of cookies, including essential cookies that enable basic website operations, functional cookies that remember user preferences, performance cookies that collect data on website usage, and analytical cookies that help improve services. Some cookies are session-based and expire once the browser is closed, while others are persistent and remain stored for a defined period.
3. Purpose of Using Cookies
We use cookies to ensure smooth and secure functionality of our website. They allow us to verify user identity, maintain secure sessions, process transactions, and deliver commission-free recharge services. Cookies also help us personalize user experience, optimize website design, analyze user behavior, and enhance overall performance. Cookies support both functional improvements and compliance with applicable UAE laws.
4. Cookie Control
Users have the right to control cookies through their browser settings. Most browsers allow users to block or delete cookies, as well as set preferences for specific websites. While disabling cookies is possible, it may affect website performance and limit access to certain features. Essential cookies, which are necessary for proper functioning, cannot be disabled without affecting service availability.
5. Third-Party Cookies
Our website may use third-party cookies provided by analytics and payment service providers. These cookies collect information on user interactions, payment security, and service efficiency. Third parties processing cookies are bound by strict contractual obligations to ensure compliance with UAE law and international data protection regulations. Users are encouraged to review the privacy practices of third-party providers.
6. Cookie Retention Period
The duration of cookie storage varies depending on the type. Session cookies expire when a browser is closed, while persistent cookies may remain active for several months or until manually deleted. We ensure that retention periods are proportionate to their intended purpose, in accordance with UAE law and GDPR requirements. No cookies are stored beyond necessary operational or legal periods.
7. How to Disable Cookies
Users can disable or delete cookies at any time through browser settings. Instructions are generally available in the help section of web browsers. Users should note that disabling cookies may prevent full functionality of the website, including secure login, payment processing, and personalized experience. We recommend allowing essential cookies for optimal service use.
8. Policy Updates
This Cookie Policy may be updated to reflect changes in legislation, regulatory requirements, or improvements in website functionality. Updates will be published on this page with a revised effective date. Users are encouraged to review this Cookie Policy periodically to stay informed of any changes. Continued use of the website constitutes acceptance of the updated policy.
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📍 Latifa Tower, Sheikh Zayed Road, Trade Centre, Dubai, UAE
📞 +971 4 883 0923